Shipping policy
Shipping Policy
Essential Shipping Details:
At Double Grace Designs we believe in making essential shipping details easy to find. While you can always refer to our shipping policy page in the footer of our website, we also aim to surface important shipping information at the right place and time, whether it's on our product pages or website banners.
Clear and Concise Presentation:
We understand the importance of clarity and conciseness when it comes to our shipping policy. Our shipping policy page is designed with clear subheadings, tables, bolded text, and links for easy navigation and understanding.
Order Processing Times:
After placing an order with Double Grace Designs, please allow 1-3 business days for processing. Orders are processed Monday through Friday, excluding weekends and holidays. Orders received after 5 pm will be processed the next business day. Any changes to our processing times due to peak periods or unforeseen circumstances will be promptly updated on our website.
Domestic Shipping Options:
We currently offer domestic shipping withing the United States. We offer domestic shipping options with delivery times of 3-5 business days.
Shipping Costs:
Shipping costs are calculated and displayed at checkout based on the weight and destination of your order. We offer free shipping on orders over $55.00 and up.
Please note that no international shipping is available, and therefore, international shipping costs are not applicable. There are no surprise fees associated with our shipping.
Transparency Around Returns, Changes, and Cancellations:
In addition to accommodating returns through our dedicated return policy, we are transparent about our process for refunds, order edits, exchanges, and handling lost or damaged orders. Please refer to our return policy page for more information.
Potential Service Interruptions:
Orders may experience delays due to factors outside of our control. While we strive to fulfill orders promptly, please understand that occasional service interruptions may occur. We will communicate any significant delays on our website and provide estimated delay times whenever possible.
Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to contact us at doublegracedes@gmail.com
Policy Updates:
We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.
By placing an order with Double Grace Designs, you agree to comply with our shipping policy outlined above.
Thank you for choosing Double Grace Designs!